Customer Care

OUR PAYMENT POLICY

If you have made the payment you will receive a confirmation e-mail that your payment is accepted and an e-mail with the invoice with the details from your order. Once we have shipped the order you will receive an e-mail with a track and trace code so you can keep track of your order together with the information when the product will be delivered.

CREDIT CARD


You can pay by Visa, Mastercard and American Express. Visa and Mastercard are verified by a secure code. Payment is debited from your card once you place the order.

INTERNET BANKING

For Internetbanking we offer the following payment providers: Maestro, Ideal, Sofort, Bank transfer, Trusty, DirectDebit

PAYPAL

You can choose to pay with credit card or your already registered Paypal account.

CANCEL YOUR ORDER

For details on your 14 days right of return, please see the Returns Policy section of the website. If you have any questions please send an email to info@wandler.com

If you like to cancel your purchase please send an email to info@wandler.com stated you like to cancel the product(s). You have the right to cancel your purchase and receive a full refund, you can cancel the product 24 hours after your purchase.

For any questions related to the shipping and return policies we like to refer you to our shipping and returns page.

If your order is cancelled by us, you will receive an email which will explain the reason for the cancellation. You will not be billed for any cancelled items. If there are any questions left please contact us by email at info@wandler.com for extra help.